Here at CCR we understand
that once you have
planned, designed, organised
and mailed your campaign, you will want to
ensure the donations, which will hopefully
be flooding in, are opened, banked, captured
and thanked
in a professional, efficient and
timely manner. |
CCR Data Ltd are highly experienced
providers of response handling
services for a
wide range of not for profit organisations. We
pride ourselves
on having a high level of flexibility
and understanding to ensure a top quality
bespoke
service to perfectly fit your requirements. We
are specialists in The
Raiser's Edge however we
are able to work with whatever database system is
required.
Our highly experienced team
will work with you to provide an efficient service
and areas that we can cover include;
- Campaign Set Up (to include
Service Level Agreement & Campaign Checklist)
- Secure opening, sorting &
batching
- Data Capture
- Goneaway Capture
- Donation Banking
- Response Letter Printing
- White Mail
- fulfillment (including combinations
of Gift Aid, Direct Debit Forms & Multiple
Campaigns)
- Dispatch
- Reporting
We can either capture donations via VPN (Virtual
Private Network) so that you can see on a daily
basis who has responded, or on a static database
and return raw data to you for import. In addition
to this we can operate a manned call centre for
donors from 08.30-17.30 if required.
For a more detailed technical specification download
our proposal document (attached)
Download: Generic data capture
Click here for case study
For further info
or to arrange a meeting to discuss your requirements,
contact us.
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