CCR are now able to offer you with a complete CRM package. By partnering with Salesforce.com; we can offer consultation, implementation and ongoing support based on the individual needs for your company. We have dedicated account handlers who will ensure that you receive the service you expect.

Salesforce.com provides you with an on-demand CRM application with out-of-the-box functionality meaning you can securely log on from anywhere* without the need to install software and customise the application to meet your needs. *with internet capability

Salesforce.com CRM includes:

- Lead Generation
- Customer Retention
- Opportunities (Potential and completed sales)
- Campaign Management (Campaign seperately to your potential and existing customers)
- Service & Support (Cases, Solution, Knowledgebase)
- Reporting and charts. Report on your customer spends trends, customer age/ gender/ location, campaign ROI, sales pipelines, whatever you like!
- Integration. The possibilities are endless with services such as the app exchange meaning that additional applications can be integrated with your copy of Salesforce.com (e.g. event management, stock control, quoting, email marketing) so that everyone in your company can see the relevant information regarding your customers.

CCR is also able to offer a data pump solution so that your current EPOS system can synchronise with Salesforce.com and vice- versa to ensure that your data is always up to date.