Response Handling

Reply to your clients quickly and efficiently

If you’ve ever run a marketing campaign you’ll know how hard it is to collect customer responses and handle these reponses (response handling) without finding your offices full of completed questionnaires, competition forms, coupons, membership forms and anything else you’ve sent your customers to fill in.

Not many companies have the staff and facilities to be able to process the response documents and get the best out of the valuable information they receive. This is where we step in to provide response handling solutions. At CCR we understand the importance of collecting the correct data and we pride ourselves on being able to capture and respond to your clients needs, quickly and efficiently.

What we do

Our many years of experience mean we are able to offer you help and implement tried and tested response handling procedures in the following areas:

  • Donations and Gift Aid forms
  • Questionnaires and surveys
  • Store cards
  • Coupons
  • Competitions
  • Visitor passes
  • Membership forms
  • Undelivered mailings (goneaways)
  • Any miscellaneous mail gathering dust in your office!

How this benefits you

We work closely with all our clients and ensure that we really get to grips with your project before we get going. This means we know exactly what you want before anything is signed off, giving you peace of mind that we’ll deliver fantastic results.

We really get involved in the process and are constantly looking for ways to make our service better, meaning you get a more efficient and cost effective solution to your response handling problems.

Our response handling clients

We specialise in non-profit and luxury organisations, and have successfully completed many multi channel projects. We can offer you help and support whether it’s a one off campaign or an ongoing part of your marketing strategy. Our list of happy clients includes:

  • Chanel
  • Bicester Village
  • Kew Gardens
  • Hertfordshire University
  • Save the Children
  • Multiple Sclerosis Society
  • Breast Cancer Care
  • Polo Ralph Lauren
  • The Christie NHS

Worried about security?

When it comes to data collection we know how important a high level of security is and therefore we are PCI DSS compliant. If you want more information please see our published Security Policy.

Call us now on 01980 592 999 to find out how we can help you with efficient and cost effective response handling.

CCR are now able to offer your business a full range of Document Scanning services.