Testimonials

Dont take our word for it, here's what some of our customers have to say.

 

“It has been an absolute pleasure working with Phil at CCR, he is really friendly and fun and has been considerably accommodating towards Victim Support’s needs, answering questions and providing assistance whenever needed. I’ve had a great customer experience and will not hesitate to use CCR again!”

Major Donor Manager, Victim Support – 2015

 

“CCR did an excellent job for us with a rapid turnaround. We submitted the data, got the audit results and had clean files in the format we wanted in double-quick time. Excellent service and highly recommend”

Operations Manager, Shipton and Heanage – 2015

 

“Together with CCR, World First recently undertook  a large data exercise involving small businesses, the first time we’d ever done anything like this. CCR were quick to understand our requirements and recognised that as a client, we would require a bit of hand holding through the process, given the fact that we were dealing with a complex set of data. CCR was able to present the results and analysis in great detail, and in a way that was very easy to understand. Their exceptional support and guidance was very much appreciated. I have enjoyed working with CCR and recommend them highly.”

Brand Manager, World First – 2015

 

“This is the second time I have had the pleasure of working with CCR. Paul Whitelock has looked after our project at UEL from start to finish, leading us through the process step by step. Paul is professional and polite and incredibly knowledgeable in regards to data cleansing. Paul worked with me to make the right choices for our institution and we are very happy with the results and are looking forward to using our new data in our up and coming campaings. I would reccommend both Paul and CCR to any other institutions looking to spruce up their data and I look forward to working with the team at CCR again in the future.”

Alumni Advancement Manager, University of East London – 2015

 

“I’ve used CCR for over 10 years and now at my current role, I again approached CCR to assess our database for wealth for our Capital Appeal. Phil Ward was a huge help in setting this up and when were ready to go, he turned the audit and wealth screening round within a few hours, on the same day, so we could use the data at an appeal committee meeting. His service and support was above and beyond and thanks to this, I will have no problem coming back to CCR.”

Capital Appeal Manager, The Charleston Trust – 2015

 

“Nikki and the team at CCR have been excellent in the data cleanse process for Leeds Castle. CCR offer a personal service from first contact, right up until the end of the process. I would be happy to recommend CCR to anyone for data cleanse requirements.”

Marketing Executive, Leeds Castle – 2015

 

“Our account manager Phil Ward has worked closely with us, always getting fast turnarounds with our clients’ data audit reports and quotations. He is quick to answer any data queries our clients raise and always goes out of his way to provide excellent customer service. The CCR team are professional, personable, approachable and a pleasure to work with.”

Marketing Assistant, Redbourne Business Systems – 2015

 

“My experience with CCR since our first contact in February this year has been exceptional.  The data upload and download is straightforward and the process runs quickly and efficiently from end to end. I would recommend CCR highly to anyone seeking Data Cleansing and Data Enrichment services as every aspect has been exceptional and professional.”

Project Manager, Arch Hall Limited – 2014

 

“CCR have been fantastic guiding us on our journey through a data cleanse. Overall I have found the customer service provided by CCR has been fantastic and some of the best I have ever received.  From quote to completion there has been great communication and CCR have taken the time to try and understand our business and what we are trying to achieve from the cleanse.  I would advise all my contacts to look at CCR for their data cleanse requirements.”

Senior Customer Services Manager, MAC Birmingham – 2014

 

“CCR in my experience have been really good, especially when it comes to delivering data to us within a required timeframe. Our Account Handler is always quick to cooperate on whatever the situation is and we are able to work effectively with them because of this.”

Senior Import Officer, World Animal Protection – 2014

 

“As the front line service to our supporters, the Supporter Care Team needs solid information and fast. The CCR team have always been quick to respond with the relevant data needed for us to be able to answer enquiries from our supporters in an informative and timely manner. Thank you!”

Supporter Care Manager, World Animal Protection – 2014

 

“Data cleaning can be quite an arduous and complex process, but CCR offered us an excellent service and ensured our data clean was fast and hassle free. We immediately saw an improvement in the quality and accuracy of our data and saw a high response rate to our direct mail campaign.   We would definitely use CCR data for any further data cleansing or data enrichment exercises in the future.”

Database & Insight, Alder Hey Children’s NHS Foundation Trust – 2013

 

“We have been using CCR’s FindWealth Online service powered by Wealth Engine  for 18 months. It has been a pivotal tool in helping us to identify new wealthy prospects. The customer service has been excellent and after 18 months we still receive the same dedicated service that we received from day one”

Team Manager, ARK (Absolute Return for Kids) – 2013

 

“CCR have aided us with this by running our data through their email append service and increasing our email numbers by almost 10k in two years.  The service at CCR was very much hassle free and I would highly recommend using them and this service to anyone looking to improve their supporter journey.”

Database Marketing, Crisis -2013

 

“Not only has CCR provided value for money, but through our account manager we also receive good customer service and ‘after-service’ care – all of which is important in building a lasting working relationship.

Alumni Relations, Swansea University -2013

 

“CCR Data have been friendly and professional to work with and their products work smoothly with each other. We have found a wealth of information from both their FindWealth Online and their Wealth Intelligence audit and would recommend this to others.”

Major Supporter Team, Asthma UK -2013

 

“CCR offered us an excellent service, they are both a friendly and professional company to work with. Our Account Handler bent over backwards to help us get the job done in a timely and efficient manner he also took the time to explain all the services clearly and concisely to help us decide what was best for us as an institution. We have already seen a noticeable improvement in our data, and I will look forward to working with the team again in the future!”

Alumni Development Manager, University of East London -2013

 

“CCR helped us fine tune our database. They were extremely customer focused and efficient, and more importantly we have a much better database to use for future emails, direct mails and brochure mailings.”

Communications Officer, Belgrade Theatre -2013

 

“There are numerous data cleaning companies all offering similar services which are pretty comparable in terms of price, time turnaround and quality of work. However, none offered the exemplary customer service which we received from CCR and more specifically from our account manager.”

Trust & Foundations Manager, Bath Spa University -2013

 

“We have noticed a marked improvement in the data for our direct mailing campaigns and this in part due to the great work we do with CCR. We will continue to use them for data cleansing and data enrichment.”

Data Manager – ABF The Soldiers’ Charity -2012

 

“Keeping our supporter information up-to-date is very important for us. The process we went through with CCR was expertly managed, with a great deal of assistance being provided by their team. Although data cleansing and data enrichment can be a complicated and arduous task, the project ran very smoothly we are now in a great position to move forward.”

E-Commerce Manager – AICR -2012

 

“We contacted CCR on a recommendation from Salesforce. CCR were very efficient and provided me with a quote within 48 hours to have all of our data on Salesforce cleansed. The technical support team guided me through every step which really gave us the support we needed as a business”.

Head of Lead Generation – Endava -2012

 

“CCR Data have proven to be very efficient and meticulous in their response handling, as well as offering us valuable insight which adds real value to our database.”

Fundraising – Four Paws -2012

 

“I worked with CCR recently to complete a data cleansing project, from initially being nervous about the whole process CCR made it very simple, straightforward and pain free! It was a pleasure to work with the team at CCR.

Database Administrator – The Christie Charity -2012

 

“CCR have proved to be an efficient and extremely helpful data services provider, always available to help and guide us through the process. I have no hesitation in recommending CCR to one and all.”

Head of Marketing – West Bromwich Albion Football Club  -2012

 

“I have had excellent service from CCR and hope to use them again for data cleansing and bespoke mailing.”

Director – The Capital Hotel & The Levin Hotel -2011

 

“The team at CCR were exceptionally helpful and professional and their extensive knowledge of data enrichment made the process easier. We have continued the relationship with CCR and look forward to working with them again.”

Head of Membership – Countryside Alliance -2011

 

“ We have been using CCR for some time now to process our donations. They are always friendly, efficient and add greatly to the strength of our fundraising.”

Fundraising – International Animal Rescue -2011

 

“We have been using CCR for nearly three years now and during that time we have always found them to be efficient, helpful and professional.  In addition they are also very adaptable which, to a charity responding to changing times, has been of great importance.”

Fundraising – Medical Aid for Palestinians -2011

 

“CCR proved to be an exceptional data cleansing supplier, they even assisted in loading the data into our database system”

Database & Website Officer – The University of Nottingham – 2011

 

“CCR have provided us with fascinating insights into our data which will assist us in deriving real value from our data. Information was provided in a secure and timely manner and I look forward to gaining more intelligence regarding our data in the future with the help of CCR.”

Marketing Manager – Wolverhampton Wanderers Football Club -2011

 Testimonials